Policies

Standard Shipping Policy

Before shipping any order, we conduct a meticulous inspection to ensure the highest quality of our products. This process may take 2-3 business days. We verify the order information to minimize errors and ensure that your package contains the intended items.

Our standard shipping timeframe is estimated to be 3-6 business days. While we make every effort to deliver within this timeframe, please note that during peak periods such as SALES and Holidays, there may be slight delays due to the increased volume of orders.

Confirmation and Communication

Upon successfully placing your order, you will receive a confirmation email from us. This email serves as both a proof of purchase and a means of communication for any updates regarding your order. We encourage you to review the details in the confirmation email carefully and keep it for future reference.

Liability and Insurance

At DXP, we take the utmost care in packaging and securing your orders. However, once the package is in the hands of the courier, any liability for loss or theft during transit is assumed by the courier.

Shipping Limitations

Please note that we are unable to ship to P.O. Box, APO, or FPO addresses. We apologize for any inconvenience this may cause.

Our products are FINAL SALE! REFUNDS ARE NOT ALLOWED. If you notice your product to be defective, or incorrect please contact us at designedxpeace@gmail.com within 3 business days of item(s) being delivered.